(taken from Vinny Carpenter's blog in the comments section)
“Because it uses special encryption software to keep buyers from pirating the movies, Vongo must run at all times. That’s why the software installs those iron-clad anti-removal barriers that makes it reinstall itself whenever a user removes it using the Add or Remove Programs Control Panel available under the Start menu.”
"According to a few anti-virus sites, Vongo is spyware. Only HP and Vongo seem to be denying this. Here’s the reason sites say this based on activity analysis of what Vongo is doing:
invokes dll components
communicates with websites using httpout protocols
hijacks running processes
hides outbound communications
Perhaps the most worrisome is that there is a “strong possibility of keystroke logging” taking place.
This article confirms that pre-installed Vongo cannot be removed from an existing system unless a clean copy of the OS is installed."
To add to the fun, HP supposedly DOES NOT have "clean" copies of the OS. So if you have a laptop and go out and buy a clean version, you're going to spend hours hunting for the HP specific drivers to run your laptop.
At this point, my advice:
1) if you just bought the laptop/desktop - RETURN IT. Buy a different brand. I can no longer recommend HP because of this fiasco.
2) if you can't return it - follow the instructions here . Vongo will still be there, but at the very least you shouldn't be bothered by install errors. If you are going to need multiple "new users" created, make sure to create the default user profile.
3). I personally believe a Class Action suit should be brought against Vongo and HP. I paid for ALL of the resources on my laptop, and Vongo is taking some from me.